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Firmware Version Navigation Panel
File System 17
4.00	4.18	4.19	4.20
4.21	4.22	4.23	4.25
4.26	4.27	4.30	4.35
File System 18 - 'Master' - Now Discontinued
4.37	4.50	4.55	Comfort News 1
4.58	4.59	4.65	4.66
4.77	4.81	4.82	4.83
4.85	4.86	4.87	4.89
4.100	4.101	4.102
File System 18 - 'Outside' Current Version This firmware supports the RS232 'open protocol' for use with the UCM01 Comms module providing comms for CWI -Web Interface and other devices, upgrade is made very easy.
O4.96	O4.97	O4.101	O4.102
O4.108	O4.115	O4.125	O4.131
O4.132	O4.133	O4.139	O4.141
O4.142	O4.146
Currrent Version O4.169

What's New in Version 4.59

Fixed bug in redial time setting, which from V4.50 always redials immediately the first time.
During AC Failure, the siren will be heard on the keypad. For previous versions, siren did not output to keypad during power failure to prolong battery life

What's New in Version 4.56 - 4.58

Removed Force Arm alarm (type 23). When force arming, Alarm type 19 will be reported. Before when force arming, Alarm Type 19 was not reported, only 23. Bypass (Alarm Type 16) is able to report each zone bypassed.
Event Log - events occurring within the same minute are announced without any time, to speed up the event announcements
If user disarms from the keypad, and there is a message the new message will be played. Before the system disarmed, but the user had to sign in again to hear the message
If the user disarms from alarm, the Alarm History will be played. Before, the system disarmed, but the user would hear alarm history the next time he signed in.
Fixed Bug - If Ignore Line Cut (Location 40) is set, and there is a line cut, the system will flash the trouble led and report "Phone Trouble" after a sign in disarm.
If Ignore Line cut is set, system will not reports Phone Trouble in the Event Log. If Bell delay is set for an alarm and line cut is detected, the Bell will not be activated immediately.

What's New in Version 4.55

Fixed Bug from 4.50 - CMS dial keeps going endlessly after kiss-off
Fixed Bug from 4.50 - If Location 52 is programmed (not 0), Door Station menu does not say "7 to Open Door"
Fixed Bug from 4.35 - 2nd perimeter zone caused alarm
Fixed Bug from 4.26 - Setting "Wait for Dial tone" Off (Location 39) did not dial after 5 seconds if there is no dial tone.
F Key while keying in on keypad ends whatever numbers you are keying and enters F. Eg, "123F2" is the same as "F2". "123" is discarded.
New Message Dialout occurs if message is < 4 seconds, instead of 6 seconds
UK - Require Engineer reset condition is in nonvolatile memory
UK - Exit terminator does not arm immediately, but waits 6 seconds just like final door arm, to allow detectors to settle
When an incoming call and doorbell rings the phone at thesame time, thje Door station has priority. When the phone is answered, the door station is connected
Location 1685 for Phone Ring Response. Can be used to turn off noise
Action 26 to stop door station ring. Assign to zone response for main door so that phone will stop ringing if the door is opened
For PABX setting - If power failure is detected, the system will not skip the PABX digit when dialing out. It will still dial the programmed digit. The PABX may not be on the same power circuit as Comfort.

What's New in Version V4.50 (JE7)

Door Station menu can now open 2 doors or gates. If Location 1686 is programmed to a Response, then the Door Station Menu will say "4 to Open Door". This is similar to use of Location 52 for the menu "7 to Open Door". This allows a side gate to be opened as well as the main gate using one Door Station.
Any keypad can press F to end keypad menu for intercom, door station or keypad recording, security check for other keypads. This removes the situation where keypad cannot sign in because other keypads are in use or in security check or left on for any reason.
The keypad can always get access from the telephone menu if it is in use
New Keypad Menu for Action 91: 36 = User Code Menu (Add, erase users)
Added new parameter for Action 73 (Get Value), 25 = Away/Vacation Mode. This is used to check if the system is in Away or Vacation Mode. Applies even while the system is arming
When an alarm occurs which has alarm state Alert or Alarm, the system will cut off the local phone to dial out. Before the Keypad was introduced, the phone was used to disarm when an alarm occurred, so it was allowed to interrupt the dialout within a certain time to sign in to disarm. Now, once an alarm, occurs, the local phone cannot sign in until the dialout has been completed
Event Log: Alarm Types setting for "report to event log" is not used anymore. Reporting to event log is automatic. Trouble alarms and restores are automatically reported Added events Low Battery, Power Failure, Phone Trouble & Restores to event log. Intruder Alarm triggered by zone does not report in event log, but the zone triggered is reported
When doorbell is pressed, the door station number 1 or 2 is reported on the local phone
When system disarmed, the sentence "Security Off" can be heard in full, without the front syllable cut off to "..curity off"
Removed Dial Failure Alarm Type when dial to CMS failed .This frees Alarm Type 28.
Supports instant two key presses on Keypad F + <AWAY> for panic, F+<NIGHT> for FIRE alarm. Needs keypad firmware V10
If the PABX setting is enabled, and PABX dial tone is not detected, Comfort will go ahead to dial the programmed number, in case dial tone is available but is very soft.
If no dial tone is detected during a dialout even after a hook flash to activate timed break recall, Comfort will go ahead to dial the number in case the dial tone is present but too small to be detected. If the dial is unsuccessful, because of incoming caller on line, system goes on hook and does not answer calls (for alert or alarm state) or try to dial until the incoming call release time. If not alert or alarm state, system can answer incoming calls.
Action 24 echo dial on keypad works immediately, instead of after the current dialed number. However, if an alert or alarm state occurs, the keypad echo is turned on if it is on, to prevent alarm dial outs from being echoed on the keypad. The echo can be turned on after alarm initiation for test purposes.
When entering phone numbers, the <DAY> key is an "Escape" key, which means the following key is entered directly without any its built-in function. E.g. <DAY> + * enter * into a phone number without clearing the number, while <DAY> + # enters # into the number without terminating the number. Certain special services like Phone Lock, call waiting or calling card access may require use of * or # characters prior to the telephone number
When entering phone numbers, the NIGHT key causes the next key to cause a delay in seconds in the dial sequence. E.g. <NIGHT> + 5 will enter a delay of 5 seconds in a phone number. "612 <DAY> 37090" dials "612", inserts a 3 second pause, then dials 7090. Credit card or phone card access may require delays in the dialing sequence. From V4.35 to V4.37, the <NIGHT> key caused a dial pause defined in Location 50. From V4.45, Location 50 is not used.

What's New in Version 4.37 (JE7)

Vacation Mode sets holiday immediately, unlike previous, holiday was set at 12:00 am next day
Added to Action 73 (Get value), 24 = get user number (1-16)
Keypad dial test is heard only on that keypad, not on all.
Call Screening is heard only on keypad 1, not all.
Entry Time, Exit Time, Night Exit Time, Entry Warning time, Record Times can accept 0 to 255 seconds (before 0 to 99 only). For 128 to 255, menu will not say "seconds" after the number (Needs JE7)
Siren Off in User Menu 3,6 - Menu will confirm "siren off" after turning off the siren.

Bug Fixes

Fixed Bug - Program Menu 5 (User Codes) pressing # could not go back to previous menu.
Fixed bug - During dial test, if keypad is used to arm to Away, the system will arm without exit, i.e. without open/close the front door
Fixed Force arm keypad lockout problem

What's New in Version 4.30 - 4.35

Vocabulary Changes (E6)

Change vocabulary IC U7 to E6.
"Pager Report Code" becomes "Pager Code" to prevent confusion with Report Codes
In Engineer Menu, "Zone Settings" becomes "Zone", "Alarm Settings" becomes "Alarm", "Security Settings" becomes "Security", System Settings" becomes "System" to make the Engineer menu more concise
"Mailbox" is changed to "User"
"Answering Machine Voice Station" becomes "Call Monitoring"
"Alarm Voice Message" becomes "Alarm Message"
In Alarm Types menu, "Alarm Report Code" becomes "Report Code, "Alarm Restore Code" becomes "restore code" (E6A)
User Menu 2,6 "6 for Mailbox Options" becomes "6 for Answering Machine"
User Menu 2,6,8 "Erase Mailbox: changed to "Erase Name"
Added words 82="attic", 83="dim", 84="bright"

Program Menu - no more program code!

Program Code has been removed. Program Menu is on User Menu 9 and Engineer Menu 9. Only User 1 (Master) can access Program Menu. With program Code, users need to remember it, and often did not change the code from default.
Program Menu Change Sign-in code menu (Program 3,1) removed
Engineer Menu 6,2 to Reset Program Code is removed. Engineer Menu 6 is change Engineer sign in code

New User Code Menu in Program Menu

The term Mailbox has been changed to User to make it clearer to users from a security perspective.
Add Mailbox (Add User), Delete Mailboxes and Erase Mailbox (Erase user) has been removed from Program Menu 1 for Answering Machine to Program Menu 5 for User Code.

Alarm Menu Removed

Alarm Menu 0 - Security Off, 1 - Alarm Tracking, 2 - Alarm History is removed. The normal Main menu will be heard even during alarm. Remembering a different Alarm Menu is difficult for users especially as it is seldom used.

Siren Off Menu

Added Security Menu (3,6) for Siren Off

Battery Test

Battery Test (3,4,1) starts Battery test immediately, does not play menu 1 for ON, 0 for Off. Battery Test also Battery Test interval in Location 720. An automatic battery test is performed depending on Location 720, and cannot be disabled in Test Mode, even after RESET.

Welcome User Name

When user signs in, menu says "Welcome", (user-name) if user name is recorded

Announce Alarm Parameter after Alarm Type

In the menu, alarm type was announced, but not the zone or Keypad id or user name related to the alarm activation. Now the additional information is announced, eg "Zone Trouble, zone 5", "Communications Failure, 65", "Tamper Alarm 33". This helps in identifying the cause of the trouble.

Pager Reports Restore for Trouble alarms

Pager reports restore for Tamper, Low Battery, AC Fail, RS485 Comms Fail. System, Tamper, Low Battery, AC Fail are reported with a user/parameter of 1 when activated and 0 when restored

XXXX-11-01 for Tamper, XXXX-11-00 for Restore

XXXX-07-01 for Low Battery, XXXX-07-00 for Restore

XXXX-08-01 for Power Fail, XXXX-08-00 for Restore

XXXX-24-65 for Keypad 1 XXXX-24-00 for Restore (ID not reported)

XXXX-11-31 for Keypad 1 Tamper XXXX-11-00 for Restore (ID not reported)

Zone Restores are not reported to pager

Delay Dial after CMS

Location 1687 for delay in minutes after cms kissoff before next dial

Tamper Alarm and Door Station ID Report

These Ids are reported in Pager report and CMS reports

Door Station

After pressing # in Door Station menu, system says "Goodbye" and does not go to main menu (User does not need to sign-in)
The "Doorbell" announcement is removed so that the Doorbell chime can be heard in entirety.
In Door Station 2 way conversation, announcements from from other zone activations are ignored, and not announced to interrupt the conversation
Door Station Menu can select 2 for Door Station 2 if a second Door Station is installed

Pulse Dial Auto-switch Removed

The feature where if the system while dialing out detected a dial tone after dialing the telephone number, switched to pulse dial, is removed. This may cause problems with certain PABX's.

What's New in Version 4.27 (27 January 1999)

Automatic Battery Test acording to Interval in hours in Location 720. If Location 720= 00 or 255, automatic baterry test is disabled.
Test Mode 1 for Battery Test starts batery test, and does not ask for 1 for ON,. 0 for OFF. It is not possible to turn off battery test in test mode
During dial out, if a dial tone is detected after dialing the number, the system will not switch to pulse dialling This may not work well with some PABX's, which may cause the system to switch to pulse dial wrongly. Auto-switch to pulse dial was introduced in V4.10
When Arming on the Keypad and ths system is dialing out, perhaps to report a recent disarm, the dialout is interrupted to allow user to hear the arming voice. Before only slow or fast beeps are heard while ssytem is dialing, so user gets confused.

What's New in Version 4.26 (11 January 1999)

If Wait for Dial Tone setting is ON, wait for up to 9 seconds max for a dial tone, before giving up. This caters for Call Forwarding and other services whichput a broken tone on the line for 5 seconds. If wait for Dial Tone is not on, delay time is fixed at 5 seconds,

What's New in Version 4.25 (31 Dec 1998)

Bug Fix: When in remote Voice Station or Door Station 2 way mode, and remote phone is hung up, the system is able to time-out to detect busy tone. Time out without voice switching shortened from 90 seconds to 60 seconds
Bug Fix: RS485 NAK loop fixed

What's New in Version 4.23(1 Dec 1998)

Action 134 (menu, selection) for Keypad Menu. First parameter menu selects the menu number and 2nd parameter selection selects the menu item 0 to *.
Keypad Menu 35 for Record Message into message tag Menu used with Action 134. This menu records a message on the Keypad or Door Station for any mailbox
Action 96 (messagetag) selects message tag for recording only, must be used in conjunction with action 134 to record message on Keypad
Action 24 enables dialing tones to be audible on the keypad just like dial test. This is used for testing purposes and can be temporarily asigned to a Keypad function ley
Action 135 (mailbox, elapsed time) for recording a message into any mailbox. The time from the Door Station if no one answers the Door Station. The elapsed time is the time in seconds for the recording to start if no one answers.
New parameter for Action 73 (Get value), parameter 21 = alarmtype, 22 = dialout in progress
When the user code is entered on the Keypad to disarm and the system is dialing, the dialout will be interrupted to allow "Security Off" to be announced. The dialout is restarted after the announcement.
Keypad function keys interrupts any dial out in non-alarm conditions to give priority to the user. The dialout will restart after the Keypad is released.
Bug Fix: X10 receive on two-way interface did not work if transmitter is on a different phase.
Bug Fix: When force-arming and a 24 hour zone was active, system remains trying to arm and does not abort the arming
Bug Fix: In one-touch-key version, when trying to arm, F key was not accepted for disarm.

What's New in Version 4.22

Pager dialout has buffer for 8 events, so all alarms dial to pager are sent, and not just the current event. Security Off will not stop dialouts.
New Message alarm type- set all dial bits on. In previous versions, the dial bits are set automatically.
Keypad will not allow Program or Engineer Sign in while in Alarm or alert mode to prevent sabotage
Location 40 bit 1 disables Line Cut detection and reporting for sites that cannot connect phone line to TEL IN.This allows parallel phone connection. If this is set, Line Cut and restore will not report to the eventlog.
When a 24 hour zone is unbypassed, it will cause alarm.
Added action 73 (get value), parameter 20 for last Zone on or off
Fixed - When phone offhook and No telephone line IN, and Keypad is in menu, the phone relay kept clicking
Fixed - When phone offhook in the first 4 seconds, keypad sign in would not play menu until the phone is onhook
Added X10 dim and bright commands, with programmable count of dim and bright commands
Alarm Types Report User setting is no longer in use.

What's New in Version 4.21

Dont reset zone auto-shunt after alarm time-out and re-arm so faulty zone does not cause alarm again after time-out
Added parameter 19 for Action 73 = Get Holiday. Add holiday_flag if holiday so that Time programs can be ignored on holidays
Added action 102 - do alarm type but report zone. 88, alarmtype reports userno
Voice station connector cannot be used for Keypads
Reduce Keypad Microphone record level to prevent distortion. Requires AFM modification (22K from U1 pin 14 to 15)
Eliminate 'pop' noise on Keypad during certain announcements and during voice station mode. Requires AFM Modification 510K from U1 Pins 10 to 11.

What's New in Version 4.20

Reminder messages in a Mailbox will cause the New Message LED to come on steady, just like a new memo.When the # key is pressed, "New Message for (Mailbox)" is announced if any Reminder message or answering machine message is present.

What's New in Version 4.19

In Engineer Test Mode (Engineer 8,6,1) Keypad Tamper will not cause an alarm. In previous versions, the Tamper alarm is activated
In Security Check, Keypad Tamper will be announced, but no alarm is activated. When leaving Security Check and Keypad tamper is still active, the Tamper alarm is activated.

What's New in Version 4.18 (from V4.12)

Dialouts

When there is an existing Trouble Alarm (e.g.. Power Failure, Zone Trouble) which has been reported, and a new event occurs which dials to a Voice Phone, the new event is announced instead of the old trouble alarm.
Dial out to CMS is not interrupted by keypad sign in or phone off hook. If system is disarmed during an CMS report, the alarm is reported and the Disarm after that. CMS dialout operation has been cleaned up and improved.

Keypad/ Door Station

Keypad Backlighting - Backlight remains on when Keypad is activated and goes off when the Keypad is deactivated. Backlight comes on during Entry Alert and Alarm
Keypad and Door Station Tampers and Restores are reported and handled correctly
The Door Station can operate as an Intercom by setting the ID as a Keypad. Pressing the "Doorbell" initiates the Intercom just like Keypad Function 8
In Intercom mode between 2 Keypads, both Receiver and Originator can end the Intercom Mode by pressing the F key. Both sides will hear "Thank You, Goodbye"
If the Doorbell is pressed or it is time for a Reminder message, the keypad menu ends ("Thank You, Goodbye") so that the keypad can access the Door Station or Reminder
Any key will end Security Check mode on the Keypad
User Authorization: Added Program Authorization for Keypad function keys to allow user code to program items

X10

One way and two way X10 interface can work. In earlier V4.x versions, one way x10 interface would not work

Time Programs/ Vacation Programs/ Reminders

Holidays in Time Programs and Reminders: A day can be a Holiday as well as a normal day of week (Monday to Sunday), so Time Programs will be active as long as the Day of Week OR the Holiday setting matches. Prior to this, if a day is a Holiday, the normal day of Week (Monday to Sunday) attribute did not apply.
In Vacation Mode, the Holiday setting is on from the next day onwards

Answering Machine

When recording a memo using User 2,4 (or Keypad Function 4), if no sign-in codes have been set up or if there is only 1 mailbox sign-in code, the system will not ask for selection of Mailbox. Instead it will say "Leave Your Message after the tone..." to start recording. This simplifies operation so users do not need to set up any mailboxes.
Incoming callers can select a mailbox even if a mailbox name is not recorded for the mailbox. However, the system will not announce mailboxes without names in the list of mailboxes "Press 1 for..., 2 for..."
If a Greeting Message is recorded but only 1 or no mailbox sign-in codes are set up, the system will not ask the caller to select mailbox 1. It will say "Leave your message after the tone". This allows the answering machine to be turned on without adding any mailboxes as long as a Greeting message is recorded.
The Add Mailbox Menu (Program menu 1,4) will not ask for the mailbox name to be recorded. Only the sign-in code is set up in this menu. The new user can record his name later using his own sign-in code and going to User Menu 2,6,2.. This was done to simplify the process of adding mailboxes, especially making it easier for the installer to explain to the customer. Incoming callers can still leave messages for mailboxes without mailbox names.

UK Specific

Exit Terminator using Door Station implemented. No need to use Action 6 (Exit Terminator) for Door Station.
One touch arm keys prevent arming if engineer reset is required
Engineer Reset is reported in the event log
Doorbell Exit Terminator is prevented from activating Door Station dialout even if the button is double-pressed within 3 seconds of the first press. Before this, double presses of the button may cause a Doorbell dialout instead of an Armed dialout.

Miscellaneous

Added Zone autoshunt location, which automatically shunts a zone after a number of times of successive activation during an alarm. This is used to prevent repeated alarm activation and dialout caused by faulty zones or wiring
Away Arming by Final Door Arm: Increased delay to arm after door closed from 4 seconds to 6 seconds. This caters for PIRs which take a longer time to settle after activation and are aimed at the entry door.
Repeated Trouble alarms do not interrupt the menu, so that faulty zones do not cause the menu to exit and prevent zone bypass operation.
Engineer Code is automatically disabled whenever the system is armed to any mode. This gives extra protection against unauthorized access by Installers.
The Fire Alarm Siren sound complies with new UL 1998 requirements for Fire Evacuation signal ("Temporal 3").
Added Location 40 - add value 2 to ignore line cut and allow parallel phone connection. With this flag, use of parallel phones will not cause "Phone Trouble" announcement when the telephone connected to TEL OUT is off hook. (Location 7 must also be set to 0 to prevent the Phone Trouble alarm from taking place)
If a Line Cut occurs during Alert or Perimeter Alert or when a Siren delay is running, the Intruder alarm is immediately activated
Wait for Dial Tone parameter is fixed to 2 seconds to prevent wrong setting preventing dialout. Locations 84, 85 are no longer used.
Removed HomeSafe Sign-in report special menus. This function can be implemented using the Disarm Alarm Type.
Event Log events include Engineer Reset (UK only) and Engineer menu access.

Actions

Added Daylight saving Time Adjustment action (Action 98)
Added Action 99 to select combination of user authorization settings for access to Keypad functions
Added Action 100 to skip any combination of the 8 phones to dialout
Added parameter 18 for Action 73 (Get Value) for Door Station ID. This gives the Door Station ID 1= 49, 2=50, 3=51, 4=52. This allows the doorbell press from different Door Stations to be identified so that a different door or gate can be opened when the respective Door Station button is pressed
Added new parameter 34 for Action 91 (Keypad Menu shortcut) to select Dialout On or Off for each alarm type. Use Action 101, alarmtype to select Alarm Type prior to Action 91,34.
Action 1 (Announce Zone) can be used in the Zone OFF Response to announce Zone Off. This allows an appliance switched off but not from the Home Control Menu (e.g. from Time Programs or an external switch) to be announced, provided an input is used for status feedback.

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